All information you provide us is kept completely confidential. We will require your name, address and contact details. We do not allow any other party access to this information unless it is necessary to fulfill your order, or unless we should be required to do so by law. We do not sell or pass your information to any other companies for marketing purposes. We may also use this information to contact you from time to time with offers and Product news from Macbigstore.com. Please note that payment will be due when the product is delivered to our customer. Customers will receive an invoice confirmation Email, before and after receiving the shipment package marked as a completed order after receiving the package. Incase of any cancelation an email will be sent to the customer, tagged with an incomplete order or a cancellation that the current package was shipped to him/her and made a choice of rejection. To cancel any item or order, customers will be able to log through My Account and cancel the package/item. The estimated time to deliver your order will be within 48 hours unless chosen otherwise by the customer. Site Security To protect the integrity of the site and customer confidentiality the latest security and firewall protection is used. A product that does not contain DVD/Movies will be provided with an invoice with the package from the store that sold the current product with warranty. Macbigstore.com is only responsible for the DVD categories replacement. If should there be damage in any of our DVD products, customers should request a replacement from the personal control panel on My Account or inform us immediately by sending a suggestion within 1 week maximum upon receiving the DVD package.