Welcome to Macbigstore. We have come a long way, not in the terms of time but the range of products & services we provide. www.Macbigstore.com started as a Kuwait's first online store in 2005. Originally, we sold only DVDs & CDs, now it includes variety of products like electronics, computers etc. And soon we plan to add many more items.

Internet Revolution with a lightning speed is changing very thinking process of the mankind. Whole of our life pattern and behavior is changing. If you cannot keep pace with the changing times you are no-where. It is not possible to live the way we lived in 20th Century.

Inspired from the above understanding, our organization got into thinking that something unique should be done to catch up the pace with the rest of the world. And soon we found us offering www.Macbigstore.com - a first online store for Kuwait and its esteemed citizens. Our aim was to provide an exciting e-shopping experience for entertainment stuff. We wish www.Macbigstore.com should be an indicator of the fast pace with which Kuwait wants to enter in cyber era. Our aim is to make it Kuwait's pride world wide.

Recently, we have incorporated a slogan "Think Big" with our name.

• "Think Big" slogan will convey our message to our esteemed customers to keep Big Expectations from us. With love we would like to call our esteemed customers as "Think Big Customers". Think Big.... Think Bigger.... Just tell us your expectations, we will try to fulfill them.
• This also will remind us to make big commitments towards our customers and put up big efforts to fulfill our commitments. Yes, it reminds us to dream big as well.

Our 8 Commitments:

1. Exciting E-shopping

   Welcome to the world of Virtual Shopping. www.Macbigstore.com is always trying to add a new dimension to the experience of online shopping. Thousands of shoppers have discovered the value, selection, and expertise www.Macbigstore.com offers. Now, we're glad you have, too.
   We sell CDs & DVDs of Music & Videos which includes Romantic, Thriller, Adventure, Action , various TV serials, Cartoons etc. We also sell consumer electronics, laptops & desktop computers.
   
   

2. Desired Range of products

   www.Macbigstore.com carries only the most trusted brands, backed by proven results. We have associations & integration with world class brands and big local vendors. Our purchase department is always on the look out for best quality products and reputed brands and vendors. Our purchase decisions are always influenced by customer feedback and suggestions. Please send your feedback and suggestion to us.

   Our prospective vendors can contact us on purchasedepartment@Macbigstore.com

   
   
   

3. Value at its Best

   Bulk-buying and low overhead enable www.Macbigstore.com to offer among the lowest prices.
   
   

4. Convenience through Timely Home Delivery

   • Normally we deliver ordered goods within 48 hours of order placed or according the criteria mentioned  for various products. We try to keep our delivery time during 4:00 PM to 12:00 AM
   • During festivals and national holidays, we deliver the goods only on specific request.
   • Gift Deliveries can be delivered on specific time and days. Please place your Gift Delivery orders well in advance to provide us time to make necessary arrangements. We may regret such orders if not possible / suitable to execute.
   • Delivery Mode: We use our own delivery network or may use external courier agency or postal service.
   • For further details you may read our : Disclaimer - Delivery
     
     

5. Quality

   • We are taking utmost care to deliver the best quality products. Our Quality Control department is always vigil to meet the highest level of quality standards.
   • For further details you may read our : Disclaimer - Product
   • Our entire management is focused on the quality aspects in every part of our business.
     
     

6. Stock Availability

   • We make every effort to ensure that the items featured are available. But occasionally some items will be temporarily out of stock or we may sell out earlier than planned.
   • Please refer to our Order Holding Policy, Order Cancellation Policy and Refund Policy
     
     

7. Support

   We pay much attention to the quality of support service, and always try to minimize the response time for any inquiries. For any queries or any support request you may click here to get our contact details.
   
   

8. Customer Privacy

   • We are very much concerned for the protection of privacy of our Think Big Customers. We have taken adequate steps to maintain your privacy.
   • For further details you may read our : Privacy Policy